Online reputation management is crucial to maintaining a positive internet presence, especially where businesses are concerned. Negative reviews or unflattering press are financially and personally destructive.
Thankfully, OptFirst has developed an effective strategy for dealing with these issues. Check out these simple moves you can make today to begin managing your company’s online presence.
1. Review – What’s being said online?
Google your company or self and see if it matches the story you want the public to know.
2. Request – Reach out to get positive reviews.
OptFirst has developed a mobile app – Review App – which sends text messages requesting a review from specific clients by providing a simple link used to proceed.
3. Report – Flag ALL negative reviews.
Go through the effort to flag all fake or misleading reviews that concern you on all social media platforms – these are often removed for violating terms and conditions.