8 Step Reputation Management Plan – Step 2: Review
“It was time, I felt, for an agonizing reappraisal of the whole scene.” – Dr. Hunter S. Thompson
After regrouping, reassess what your clients think of your services by checking your online reviews – the next move in OptFirst’s 8 Step Reputation Management Plan.
What’s being said about your company by others online?
Find every possible review platform available on which your business is listed and see what’s being said about your company. Does what people say about you or your company match the story you want the public to know?
Look at what people say about you or your company and see if it matches the story you want the public to know. Measure how accurate it is to your company’s vision, story, and beliefs.
If you find that those reviews aren’t an accurate representation of what your company stands for, it’s time for an active reputation management campaign.
Are you ready for an agonizing reappraisal of the whole digital scene?